In Case of Emergency. Failsafe.

Failsafe protects you when you have an emergency. If you run an on-premise email service, we can offer protection for hardware failure, downtime because of maintenance or other distruptions.

Your emails are redirected via our network of email servers and automatically buffered for up to 30 days in the event of a problem with your server. With this peace of mind, you know you'll always get your emails back once everything is back to normal.

The Ultimate Protection

With our higher-end packages, while you resolve the issue with your in-house server you can give your users access to their emails online via the FailSafe mailbox service.

Not only are your emails buffered for up to 30 days, but we also place a copy of incoming mail into a separate FailSafe mailbox for each of your users. So whilst your server is offline, they can carry on sending and receiving emails. When it's all back online, the emails which were in the buffer will be sent down to your server along with any emails which were sent from the FailSafe mailboxes during the downtime period.

This gives you the breathing room you need to fix the problem without your users breathing down your neck.

100% Email Delivery SLA

We've learned what it takes to keep email flowing 24/7, year in, year out. We've been doing it for well over a decade with very little interruption.

During this time we've refined and enhanced our systems for speed, reliability and security to offer a cast iron Service Level Agreement which includes 100% email delivery and service availability.

We've Got Your Back...

When it comes to mission-critical services such as email, you need to be dealing with experts.

When you contact us for support, you are able to talk directly to the engineers and technicians to get your issue solved quickly, accurately and usually first time.

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