Want to know how we could help you? Got a question about your account? Having a (gulp!) technical problem? Drop us a line using the form below and we’ll get back to you as quickly as possible. Or you can phone us on 0207 183 1234. If you need to fax us, our fax number is 0207 100 2107.
We aim to respond as soon as possible during UK business hours. Sometimes we get overwhelmed, but we’ll always respond by the next working day.
Address: In-Tuition Networks, 41 Walsingham Road, Enfield, EN2 6EY
We do our best to get things right first time, all the time, but the truth is we aren’t perfect. We can only improve on our services with feedback from you. If you wish to make a complaint about a service you have received, please use the above form and include as much detail as possible. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
If the complaint is about a .uk domain name and you are not happy with the initial outcome of your complaint, then please feel free to escalate your .uk issue to Nominet (the .uk registry) here: https://www.nominet.uk/complaints/