In-Tuition exists to provide email and web hosting services to those who have outgrown ‘unlimited’ plans…
Having started off reselling other people’s services, we know what it’s like to be in your shoes. Unexplained downtime and half-hearted explanations from [not really very technical] tech support. It’s not like this with In-Tuition. We do everything possible to remove the hassles of reselling, from keeping you informed about service status to providing knowledgeable, concise and honest answers so you don’t waste time chasing false fixes.
“With ZIMBRA you have a great product guys, but better than that, the service and support is outstanding. Without the support it wouldn’t be the same. I wouldn’t be there.“
Marten Zijlstra, Reseller since 2007
Who do we work with?
In short, anyone who wants to delight their customers with great email services, but without the stress and hassle of running a 24/7 mission critical service. In practice, that includes everyone from Managed Service Providers, IT support organisations and departments to hosting companies, web developers and marketing agencies.
What can you expect
Take a tour of our features
Operating since 2002 with roots back to 1996, our reputation and record speak for themselves. Not only were we one of the first European Zimbra partners in 2006 and the first to achieve Gold Partner status, but we’ve worked closely with the Zimbra team ever since and have become their trusted “go to” partner, working with some of their largest UK clients.
“This was a high profile project within the Council, involving many stakeholders and complex technical problems to resolve. In-Tuition handled it very well, providing us with confidence and clarity at every stage. There were many moments where they could have reasonably said ‘no’ and referred to contracts, but instead got stuck in and delivered solutions. Their approach was straightforward and refreshing.”
Steven Tredinnick, Head of IS Projects, Essex CC – full case study
“In-Tuition helped us plan and implement a successful migration from Zimbra v7 to v8 for some 20,000 Zimbra mailboxes. With the benefit of In-Tuition’s deep knowledge of Zimbra and hands-on experience, the migration went very smoothly and with much less downtime than we had expected.”
Matthew Jenkins, Carmarthenshire County Council
“The In-Tuition team helped us at a really critical time, as our previous outsource company left us in a terrible mess. They provided outstanding customer service, follow through on all of their promises were kept and the result was awesome. And a very reasonable price! Expats.cz is looking forward to a long, ongoing co-operation with In-Tuition..”
Martin Howlings, Managing Director, Expats.cz
We started out as a training company, moved into IT support and then web development and branched into hosting in the 1990s. What was it like back then? Well, we paid £12,000 a year for a 512 Kbps line. Our dedicated servers sat in a “data centre” under the office stairs. Thankfully, things have moved on considerably since then and, having operated our own data centre facilities for the best part of 20 years, we’re now operating across multiple cloud IaaS providers. If you’re interested in a walk down memory lane, we wrote up a blog post (c 2013) about our story – we’ll do an updated version at some point in the not too distant future.