Programme Benefits & Requirements
Zimbra Licensing and Discounts
| Bronze | Silver | Gold | |
|---|---|---|---|
| VAR discount inc renewals: | 7.5% | 15% | 20% |
| HSP* discount: | n/a | 25% | 25% |
| Additional discount available to VARs subject to suitable sales and marketing plans | 0% | 0% | Neg % |
| 50% Discount on Internal use license (not for resale) |  |
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| 33% Discount on Training | |
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| Limited license for demos and customer test accounts (not for internal use or resale) | |
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* HSP Zimbra Products Pricing is not the same as On-Premises Licence types - see HSP price list in Reseller Centre for details.
Marketing and Business Development
| Bronze | Silver | Gold | |
|---|---|---|---|
| Priority for lead referrals from In-Tuition and Zimbra | |
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| Priority for referrals of service/consulting opportunities from In-Tuition and Zimbra | |
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| Priority listing on Zimbra.com partner directory | |
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| Support for partner case studies, including linking from Zimbra website/blog | |
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| Support for partner press release / PR | |
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| Co-selling support (approval by Zimbra, case by case) | |
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| Ability to register leads | |
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| Zimbra Partner logo for use on website, collateral, business cards etc. | |
Silver | Gold |
| Enhanced status on Zimbra Forums | |
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Partner Support
| Bronze | Silver | Gold | |
|---|---|---|---|
| Zimbra sales, technical sales and marketing materials and tools | |
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| Access to In-Tuition&rsquo's Reseller Centre & Zimbra Partner Portal | |
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| Access to Standard Level Zimbra Support (email/KB/forums) | |
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| Access to Zimbra Advantage Level Support (Business Hours) | |
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| Access to Zimbra Premium Level Support (top tier, 24/7) | |
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| Access to Partner only webinars and partner newsletter | |
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Partner Requirements
| Bronze | Silver | Gold | |
|---|---|---|---|
| Sign In-Tuition Reseller Agreement | |
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| Annual Fee | |
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| Minimum Annual Zimbra License Sales (value after discount) to earn/retain status ** | None | £2,000 | £20,000 |
| End Customer Support - Basic Support for your customers | |
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| End Customer Support - phone based business hours support for your customers | |
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| End Customer Support - 24x7 phone/pager support for your customers’ emergency outages | |
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| Basic Sales Certification - 1 sales professional certified in basic sales and technical sales modules | Suggested | |
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| Advanced Sales Certification - 1 sales professional certified in advanced sales and advanced technical sales modules | Suggested | Suggested | |
| Technical Certification - 1 techincal support person certified via Zimbra Administrators classroom training course | |
Suggested | |
| Customer Feedback - must maintain top customer satisfaction rating to retain status | |
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** HSPs are subject to a minimum order quantity of 100 professional level mailbox seats per month. Other Zimbra HSP products (e.g. Zimbra Archiving and Discovery) may also be subject to minimum order quantities in addition.
NB In-Tuition reserves the right to make changes to these benefits and requirements.
